Learning Objectives:
What is Change?
Drivers For Change
The Change-Adept Organization
Types of Change
Dimensions of Change
Preparing For Change
Resistance To Change & Why Change Doesn’t Work
Dealing with Ambiguity
Why Do We Need More Change Leaders
Focusing The Change Effort
Real Change Leaders
Fighting Complacency
Communicating & Implementing Change
Communicating The Change
Common Mistakes
Critical Control Points In Change
Stakeholder Involvement
Implementing Change
Coping With Change
Why Does Change Fail?