Understanding the Balanced Scorecard
To start the day, participants will learn what the balanced scorecard is and where it originated from. Participants will also explore what economic changes caused the balanced scorecard to evolve.
The Ingredients for Success
Next, participants will evaluate if the balanced scorecard is a good tool for their organization. Participants will also brainstorm solutions to the top ten issues that cause the balanced scorecard to fail.
Overview of the Balanced Scorecard Process
This session will begin with a flowchart outlining each step of the balanced scorecard process. Participants will also review a sample strategy map, tactical action plan, and scorecard.
Creating a Project Vision Statement
In this session, participants will learn how to craft a vision statement for the balanced scorecard project.
Understanding Organizational Mission, Vision, and Values
This session will look at what a mission statement, vision statement, and value identification list looks like, and how they each fit into the balanced scorecard process. To apply learning points, participants will evaluate what some well-known companies have for these statements.
Plans and Processes to Build
Next, participants will receive checklists for creating training plans, project plans, communication plans, and core processes.